Privacy Policy

1. About This Policy

Sidika Engineering Services Limited is an engineering, infrastructure and technology solutions provider serving clients in Kenya and the wider East African region. Our services include telecommunications, integrated fibre-optic solutions, solar solutions, construction, roads and pavements, and ICT solutions.

This policy applies to personal information collected through our website and through communications relating to our services. It should be read alongside any additional privacy notices we provide for specific projects or engagements.

2. Information We May Collect

Depending on how you interact with us, the information we may collect includes:

• Contact information: your name, email address, telephone number, company and job title.
• Enquiry information: the contents of messages, project requirements, requested services and other information you choose to provide.
• Business communication records: correspondence and information relevant to a potential or existing business relationship.
• Technical information: where collected by the website or its configured services, information such as browser type, device information, IP address and website usage data.

Please avoid submitting confidential project documents, sensitive personal information or information belonging to another person unless it is necessary and you are authorised to share it.

3. How We May Use Your Information

We may use information you provide to:

• Respond to enquiries and requests for information.
• Discuss proposed telecommunications, fibre-optic, solar, construction, roads or ICT projects.
• Prepare quotations, proposals or other requested business documentation.
• Communicate with clients, suppliers, contractors and business partners.
• Operate, maintain, secure and improve our website.
• Meet applicable legal, regulatory or contractual obligations.

We will seek to use personal information only for legitimate purposes connected with our business and in accordance with applicable data protection law.

4. Legal Basis for Processing

Where required by applicable law, we process personal information on an appropriate legal basis. Depending on the circumstances, this may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation or pursuing a legitimate interest that does not override your rights.

5. Sharing of Information

We do not treat the information you provide as unrestricted public information. Where necessary for legitimate business or legal purposes, information may be shared with:

• Authorised employees or representatives who need it for their work.
• Service providers supporting our website, communications, information technology or business operations.
• Project partners, contractors or professional advisers where relevant to a particular engagement.
• Public authorities or other parties where disclosure is required or permitted by law.

Any sharing should be limited to what is reasonably necessary for the relevant purpose. Information will not be sold as a mailing list.

6. Data Security and Retention

We aim to take reasonable measures to protect personal information against unauthorised access, disclosure, alteration or loss. However, no website or electronic transmission can be guaranteed to be completely secure.

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, regulatory, accounting and contractual requirements.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies where these are enabled. These technologies may support essential website functions, remember preferences, improve performance or provide usage information.

The cookies and technologies actually used depend on the website configuration and any third-party tools installed. You can review your browser settings to manage cookies, although disabling certain cookies may affect website functionality.

8. Third-Party Websites and Services

Our website may contain links to external websites, platforms or services. These third parties operate under their own privacy policies and practices. We encourage you to review their policies before submitting personal information to them.

9. Your Privacy Rights

Subject to applicable law, including Kenya's Data Protection Act, 2019, you may have rights concerning your personal information. These may include the right to request access, correction or deletion, object to certain processing, withdraw consent where processing relies on consent, or raise a complaint with the relevant data protection authority.

Requests can be submitted using the contact details below. We may need to verify your identity before responding, and some requests may be subject to lawful exceptions.

10. Children's Privacy

This website is intended for business and general information purposes and is not specifically directed at children. Please do not submit a child's personal information through the website unless there is a lawful reason and appropriate authorisation.

11. Changes to This Policy

We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page, together with an updated revision date where appropriate.

12. Contact Us

If you have a privacy question or wish to make a request concerning your personal information, contact Sidika Engineering Services Limited.